Our guarantee
Your first month free if you don’t get a single new five-star review.
We think the gift earns the review. If it doesn’t happen for you in the first month, you don’t pay for that month. No forms, no argument — tell us and it’s done.
All we ask
Three conditions, and they all exist for the same reason — we can’t earn a review if the system never actually ran.
- Your CRM connection is active so gifts actually send
- At least three gifts delivered during the month
- Your Google Business Profile is live and accepting reviews
Why we can offer this
A review request that arrives while someone is holding a gift with their own name engraved on it performs differently than a text that arrives while they’re at work. We’re confident enough in that gap to put the first month behind it.
If we’re wrong about your situation, you shouldn’t pay to find that out.
What this guarantee is not
It isn’t a promise about a specific number of reviews, a ranking, or a revenue outcome — we don’t control your crew, your market, or what a homeowner decides to write. Anyone guaranteeing those things is guessing on your behalf. This guarantee covers the one thing we do control: whether our system produces a result for you at all.
Questions
About the guarantee
How do I claim it?
Email us or say it in the dashboard. We look at your account, confirm no new reviews landed, and credit the month. There is no form and nobody will try to talk you out of it.
Why only the first month?
Because that’s when you’re deciding whether to trust us. After the first month you can see the reviews landing on your own dashboard and you don’t need our promise — you have the data.
What if I get reviews but not as many as I hoped?
Then the guarantee doesn’t apply — it’s written around zero, deliberately, so there’s nothing to argue about. If the volume isn’t where you want it, talk to us. Usually it’s the gift rule or the trigger status, and both are fixable in a few minutes.
Do the conditions have fine print behind them?
No. The three conditions on this page are the whole list. They exist because we can’t earn you a review if gifts never send, if almost none went out, or if your Google profile isn’t accepting reviews.
What if my crew does bad work?
Then a gift won’t save it, and we’d rather say that plainly. This system amplifies a good customer experience. It doesn’t manufacture one.
The risk is ours for the first month.
If it doesn’t work, you don’t pay for it. That’s the whole deal.